Shipping Policy
Last Updated: June 25, 2026
Effective Date: June 25, 2026
Thank you for choosing our products. Each bracelet is carefully handcrafted with dedication, and we want you to receive your order as soon as possible. Please read this Shipping Policy carefully before placing your order. If you have any questions, feel free to reach out to us at contact@malagram.com.
1. Processing Time
Every bracelet is handcrafted with meticulous attention to detail and quality inspection. Please allow 2–4 business days for order processing after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer worldwide shipping. Estimated delivery times for different shipping methods are as follows:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Economy Shipping | 3–5 business days | Calculated based on destination and package weight, displayed at checkout |
| Standard Shipping | 3–12 business days | Calculated based on destination and package weight, displayed at checkout |
| Express Shipping | 2–4 business days | Calculated based on destination and package weight, displayed at checkout |
Please Note:
The actual delivery time for Economy Shipping and Standard Shipping is significantly influenced by customs clearance and logistics processing speeds at the destination. International order customs clearance time is not counted within the delivery timeframe.
The above timeframes are estimates. Actual delivery may be affected by uncontrollable factors such as customs clearance, weather conditions, and peak shipping seasons. We are not responsible for any losses or liabilities arising from shipping delays.
3. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package in real-time on the carrier's official website.
4. Customs Duties & Taxes
International orders may be subject to customs duties, value-added taxes (VAT), or other import fees upon arrival in the destination country. These charges are the responsibility of the recipient, and we are unable to predict or control the specific amounts. We recommend that you consult your local customs office for relevant policies before placing your order.
5. Incorrect Address Disclaimer
Please carefully verify your shipping address when placing your order. If a package cannot be delivered or is returned due to an incorrect or incomplete address provided by you, any additional shipping costs and related fees incurred shall be borne by you.
6. Updates to This Policy
We reserve the right to update this Shipping Policy at any time. Any material changes will be posted on this page and may be notified via website announcements or email. We recommend that you periodically review this policy to stay informed of the latest information.
7. Contact Us
If you have any questions about this policy, please feel free to contact us through the following channels:
Email: contact@malagram.com
Mailing Address: 4286 Sound Ave, Riverhead, NY 11901, USA
