Privacy Policy
Last Updated: June 25, 2026
Effective Date: June 25, 2026
Thank you for visiting our independent store (hereinafter referred to as "this Website," "we," "us," or "our"). We understand the importance of your personal information and are committed to protecting your privacy and personal data security. This Privacy Policy is designed to clearly and transparently explain how we collect, use, store, and protect your personal information when you visit our website, purchase our premium handmade NFC bracelets, or interact with us.
Please read and understand this policy in its entirety before using our services. If you have any questions about this policy, please contact us via the information provided at the end of this document.
1. Information We Collect
To provide you with better services, we may collect the following types of personal information:
1. Information You Directly Provide
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Registration and Account Information: When you register an account on our website, you will need to provide your name, email address, phone number, and login password.
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Order and Transaction Information: To process and fulfill your orders, including delivery and after-sales service, you will need to provide the recipient's name, shipping address, contact phone number, and payment information (such as payment method and amount).
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Communication Information: When you contact our customer service (via email or online chat), we may collect the content of your communications and your contact information to provide you with support.
2. Automatically Collected Information
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Device and Browsing Information: When you browse our website, we automatically collect your IP address, browser type, operating system, access time, pages viewed, and the referring URL through which you arrived at our website using cookies and similar technologies. This information is primarily used to optimize website experience and conduct statistical analysis.
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Cookies: We use cookies to remember your preferences, analyze website traffic, and provide you with a personalized browsing experience. You can manage or reject cookies through your browser settings, but this may affect certain features of our website.
3. Principles of Information Collection
We adhere to the principles of "lawfulness, legitimacy, and necessity," collecting only information that is directly related to your use of our services. We do not force your consent to collect information unrelated to our business through blanket authorization or default consent.
2. How We Use Your Information
We use your personal information primarily for the following purposes:
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Order Processing: Including order confirmation, payment processing, product shipping, and providing after-sales service and return/exchange support.
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Account Management: Helping you manage your account, order history, and preference settings.
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Customer Service: Responding to your inquiries, complaints, or requests, and providing necessary technical support.
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Marketing and Promotions (with your consent): With your explicit consent, we may send you information about new products, events, or promotions that we believe may interest you. You may opt out of such communications at any time by following the unsubscribe instructions in the email.
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Website Experience Optimization: Analyzing user behavior to improve our website design, products, and services.
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Security and Compliance: Protecting the security of our website and users, preventing fraud and illegal transactions, and fulfilling legal obligations.
3. How We Share, Transfer, or Disclose Your Information
We are committed to keeping your personal information confidential and will not sell it to any third party. We may share your information with third parties only in the following circumstances:
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Service Providers: To fulfill orders and operate our website, we may share necessary information with trusted third-party service providers (such as logistics companies, payment platforms, IT service providers, and data analytics providers). These service providers are authorized to use your information only to the extent necessary to perform their duties and are bound by corresponding confidentiality obligations.
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Legal Requirements: We may need to disclose your personal information when required by law, subpoena, or legal proceedings to comply with legal obligations or protect our and other parties' legitimate rights and interests.
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Business Transfer: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you in advance and ensure that your personal information continues to be protected under this Privacy Policy.
4. Your Rights and Choices
Depending on the laws in your region (such as GDPR or CCPA), you may have the following rights:
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Access and Correction: You have the right to access the personal information we hold about you and request corrections to any inaccurate information.
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Deletion and Cancellation: Under certain circumstances, you have the right to request the deletion of your personal information. You may also request to cancel your account at any time, and we will handle the data associated with your account in accordance with applicable laws.
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Withdrawal of Consent: For information processing based on your consent, you have the right to withdraw your consent at any time.
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Restriction of Processing and Data Portability: Under certain circumstances, you have the right to restrict how we process your personal information and request that we provide your information to third parties in a structured, commonly used format.
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Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing (including profiling).
If you wish to exercise any of the above rights, please contact us via the information provided at the end of this document. We will respond to your request within the time frame required by applicable laws (e.g., within one month under GDPR). To verify your identity, we may need you to provide certain information, but we will not request sensitive information that is not explicitly required by law.
5. Data Security and Storage
We implement industry-standard security measures to protect your personal information, including but not limited to data encryption, access controls, and security audits, to prevent data loss, misuse, or unauthorized access.
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Storage Period: We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless applicable laws require a longer retention period. After you cancel your account or your information is no longer necessary, we will promptly delete or anonymize your information.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
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Recognize your login status;
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Remember your preferences (such as language);
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Understand how users interact with the website for optimization purposes;
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Display advertising content that may be of interest to you.
You can manage or delete cookies by adjusting your browser settings. Please note that disabling cookies may cause some features of our website to function improperly.
7. Privacy Protection for Minors
Our products and services are primarily intended for adults. We do not actively collect personal information from individuals under the age of 18 (or the legal age of majority in your jurisdiction). If you are a minor, please use this website under the supervision of a guardian. If we discover that we have collected personal information from a minor without prior verifiable parental consent, we will delete such data as soon as possible.
8. International Data Transfers
Your information may be transferred to and stored on servers located outside your country/region, including but not limited to the United States. In such cases, we will ensure that the transfer complies with applicable data protection laws (for example, through the execution of Standard Contractual Clauses).
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any material changes on this page and notify you through website announcements or other appropriate means before the effective date of such changes. We encourage you to review this policy periodically to stay informed.
10. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy or our handling of your personal information, please feel free to contact us through the following channels:
Email: contact@malagram.com
Mailing Address: 4286 Sound Ave, Riverhead, NY 11901, USA
We take every piece of your feedback seriously and will respond to you as soon as possible.
